Archive for the ‘Executive Coaching’ Category

Maintaining Career Bearings in Stormy Employment Seas

Monday, September 28th, 2009

Recently, I spoke to a group of professionals, all alums of Northeastern universities.  The topic was: Maintaining Career Bearings in Stormy Employment Seas.  The conversation was engaging enough that it seemed to merit a news post in case you or someone you know finds him or herself in rough water.

roughseasThese are practices to follow wherever you fall on the employment spectrum – from ecstatically happy, to profoundly unemployed.

  • Have a career roadmap
  • Prepare your elevator speech
  • Keep your resume current… and update it annually
  • Foster a network outside your current workplace
  • Have an internet presence

Have a career roadmap

“If you don’t know where you are going any path will do…” – Cheshire Cat to Alice in Alice in Wonderland

Many of my colleagues remember that in the earliest days of The Wunderlin Company we used Lewis Carroll’s writings in our work—his writings are so relevant to organizational and personal change, and enabled a nice play on my last name!  This particular quote is one that has always been a personal guiding principle.

Every person needs a lifetime career plan.  It doesn’t have to be detailed; you can simply plan by decade.  We know that careers roughly follow the decades of life—in our twenties, we experiment, build foundations, and find the work we are meant to do.  In our thirties we achieve, progress and continue to learn.  In our forties we consolidate our successes, solidify our skills.  In our fifties, we leverage our significant skills and life experiences, in our sixties we consider and transition to our next careers.

Wherever you are now, pay attention to the high-level matters: What have you learned?  What do you still need to learn? To what extent do you have an entrepreneurial itch you need to scratch? What are your feelings about the public and private sector?  What are the significant experiences you want—international work?  A stint in marketing?  A sabbatical to write a book?  To teach at some point?  Take time to discern what is important to you: Predictability? rewards tied directly to your work? Financial security?  Making a difference? Control of your work? Prestige?

From here, you can set out your overall roadmap for your career.  It is not about getting it right – we can’t predict the future.  It is about identifying what you desire.  Then as life unfolds, you will be better prepared to differentiate true opportunities from distractions.

Here are a couple of my favorite tools to assist clients in defining a career plan:
Personal Compass
If You Don’t Know Where You are Going, You’ll Probably End Up Somewhere Else

Prepare your elevator speech

Every week we meet new people, open new doors, and make new connections. When someone asks what you do, you have very little (less than 10 seconds) time to answer. You must introduce yourself and your capabilities in a succinct and compelling fashion.  Having an elevator speech is not a new concept; and it’s like getting enough exercise.  We all know we should do it, and can find many reasons we don’t!

An effective elevator speech is simple, memorable, concise, and it describes you very, very well.  Even if you are not in sales, and not looking for a job, as we walk through life we are making impressions.  It helps to leave a clear and positive one.

In drafting your elevator speech, think about: What are your unique combinations of skills and attributes?  What is the best reason for someone to remember you in a work setting?

You can find numerous elevator speech tools on the internet by googling the term.  I found one article that seems particularly helpful: The Elevator Speech is the Swiss Army Knife of Job Search Tools.

Keep a current resume…and update it annually

We never know when an unexpected opportunity is going to come our way…or when we are unexpectedly going to be in the job market.  In the past 12 months, I have had coffee with numerous folks who were looking for their next position.  Those who had a resume handy were several months ahead of those who had to start their job search by reflecting on their careers, remembering key accomplishments, then drafting and redrafting a resume.  The ones who had a current resume were ready to get started with networking.  Largely, they were also reemployed more quickly.

I recommend that once  a year you think back over the last year.  Write down your major accomplishments, note the professional development you did, update your objective, and shorten earlier sections to keep the resume to one page. I undertake this exercise every year between Christmas and New Year’s. It has been an enormously helpful exercise.

Foster a network outside of your workplace

If you should unfortunately find yourself looking for a job, that is not the best time to create a network.  What you need in a time like that is a robust network of people who already know you and with whom you have a relationship.  So even if you believe you will sail into a gentle retirement at age 80 and never need to look for work anywhere else, just in case, pay attention to who you know outside your current workplace. Find ways to stay connected with people you will be glad to know if/when you are seeking your next opportunity.  The parents from Little League, the guy you coached basketball with or who go to your church are certainly connections; but in a career context, may not be the highest value.

To what organizations do you belong?  Are you on a non-profit board?  Do you maintain contact with college and/or graduate school friends?  Remember, if Sheree hasn’t heard from you in 18 years and that first contact is an ask for an introduction, you may not get the full benefit of what she can do to help you.

Try to set an informal goal (say once a month) of being in a professional setting that enlarges your network. You will also find that many of these contacts can enrich your current worklife.

When you do meet a new person, be intentional about capturing their information in your Outlook address file or your address book.  Make a note about where you met them, and some impressions of that person.  If you contact them in two years and remember how much that person likes to fly fish or that they have an electrical engineering background, the connection will be stronger.

Have an Internet presence

Finally, if there is a chance you will be moving to another position in the next 24 months, you need to be on LinkedIn—with a strong informative profile, and with careful attention paid to the key words you use.  If you have a technical background and are a skilled salesperson, be sure your resume includes the words and phrases that will bring your profile forward.

Then make any connections you can to your old workplaces, colleges, and groups. There are a growing number of ways you can use a LinkedIn profile.  For example, my daughter is just starting a career in the theatre, so for her birthday this summer, I went to moo.com to get her some business cards.  It offers an option to include a link to her Linkedin profile!

The younger you are the more likely Facebook is an important part of your social network.  Twenty years from now, when today’s twenties are running organizations, Facebook’s true place will be clearly understood.  For now, most of the folks who are hiring don’t consider Facebook essential… many are slightly distrustful.  In addition, they sure aren’t fond of finding a favored candidate tagged in numerous drunken poses!  If you are looking for a position, and you must be on Facebook, make your Facebook page appropriate.  You will be checked out online; be cognizant!  Remove tags you wouldn’t want an employer to see, pay attention to the comments you make on yours and others walls.

Let me know what else you do to maintain your career bearings.

Hard Times Call for Hands On, Heads In

Friday, March 13th, 2009

“The U.S. – and much of the world – became trapped in a vicious negative-feedback cycle. Fear led to business contraction, and that in turn led to even greater fear. This debilitating spiral has spurred our government to take massive action. In poker terms, the Treasury and the Fed have gone “all in.” Economic medicine that was previously meted out by the cupful has recently been dispensed by the barrel.”

– Warren Buffet, 2008 Letter to Shareholders

Sounds awfully gloomy, doesn’t it? Reminds me of the ballad which begs hard times to “come no more” and flickr photo by masseffectkittens made fresh by Bob Dylan as he strums and laments: “Tis the song, the sigh of the weary.” (Click here for video of Dylan’s rendition). As I talk with business owners and organization leaders I almost expect them to break out into the chorus: “Hard times, hard times come again no more.” What is one to do?

Last week I took two actions to help me survive these tough economic times. Both felt like positive steps forward. First, I made a conscious decision to limit the amount of news I listen to. Avoiding reality, you say? Shying away from the truth, you wonder? I prefer to think I am preserving the sense of balance that shrill pronouncements of defeat and ruin drown out. Yes, I still listen selectively to NPR, watch the national news and read the New York Times (albeit, I pick up the Style section before tackling the World in Review). But I’ve quit listening to the “talking heads” predicting gloom and doom at every turn. I don’t need that. Thank you.

The second thing I did was read two publications that helped me frame my thoughts about the economy: Warren Buffet’s 2008 Letter to Shareholders (22 single spaced pages) and renown business writer Ram Charan’s Leadership in the Era of Economic Uncertainty (138 pages). I highly recommend both publications, but since I realize that many of my colleagues and clients are too busy to read even these useful publications, this post highlights two quotes from Buffet’s letter and a summary of Charan’s points with some added examples.  For leaders in the not-for-profit and public sector, I have also attempted to “translate” Charan’s guidance into your frame of reference.

Charan begins his book by noting, “Whether you lead a small group of people or a whole business unit or company, these next few weeks, months, and years will test you.”

In responding to that test, he advises that you transfer your attention to cash.  “Your focus must shift from the income statement to the balance sheet.  Protecting cash flow is the more important challenge.”  You know the three sources of cash in your organization—earned funds (or donated funds in the not-for-profit world); working capital invested in inventories and accounts receivable, and proceeds from the sale of assets.  Make maximizing the cash flow from these three streams your relentless focus.

Another important change is shifting your focus from growth to gaining cash efficient market share. What Charan is referring to is that growth your organization can attain without excessive outlays of your precious store of cash. And, shrinking to providing only those products and services that provide cash will be a mandate. “Eliminate the rest,” he implores – that means shrinking will present opportunities to simplify your processes and reduce the layers of management.  In the end you will have fewer customers, fewer products, fewer facilities, fewer people, fewer suppliers –and a stronger [organization].”

In this new environment leaders need to dive into the details of operating their organizations in unprecedented ways.  Charan calls this “hands on, heads in”.  In adopting this leadership stance, we will all adopt a more intense approach to managing our companies.  We will communicate more with sales or development people, field people, our customers, and our employees who will need an ongoing balance of information from you about both the challenges of the current reality, and your optimism that your organization will come out in 2010 or 2011 healthy and strong.  The cycle for measurement and rewards will compress. Charan advises, “You have to increase your frequency of control, setting targets on a quarterly, monthly or even weekly basis.  Aggressive actions and decisions build optimism and confidence—your own and others’.”

The Six Essential Leadership Traits for Hard Times
Charan argues that the new economic reality changes the attributes leaders must have for success.  Think about your work, your decisions and your leadership since September.  Which of the following are your strengths?  Which do you need to intentionally add to your repertoire?

Honesty and credibility. Do the folks in your organization absolutely trust you to tell them the truth, even when it is a difficult truth?

The ability to inspire. How skilled are you in finding the compelling strands in your organization’s or department’s future and knitting them into a story behind which your folks can align?

Real-time connection with reality. To what extent are you getting real-time information from your customers, clients or donors?  Basing decisions from even January’s information could be very misleading

Realism tempered with optimism. How balanced are you in your communication and decision-making?  Have you unwittingly become the prophet of an apocalyptic future?  Or are you clinging too hard to the belief that this will all go away in 90 days?  How skilled are you at finding that balance?

Managing with intensity. What is your personal energy level these days?  To what extent are you modeling “Hands on, Heads In?”

Boldness in building for the future. What investments are you making with limited resources to ensure your organization’s or department’s strength when the recovery does kick in? Again from Buffet’s most recent Letter to Shareholders:

“Amid this bad news, however, never forget that our country has faced far worse travails in the past. In the 20th Century alone, we dealt with two great wars (one of which we initially appeared to be losing); a dozen or so panics and recessions; virulent inflation that led to a 211⁄2% prime rate in 1980; and the Great Depression of the 1930s, when unemployment ranged between 15% and 25% for many years. America has had no shortage of challenges. Without fail, however, we’ve overcome them. In the face of those obstacles – and many others – the real standard of living for Americans improved nearly seven-fold during the 1900s, while the Dow Jones Industrials rose from 66 to 11,497. Compare the record of this period with the dozens of centuries during which humans secured only tiny gains, if any, in how they lived. Though the path has not been smooth, our economic system has worked extraordinarily well over time. It has unleashed human potential as no other system has, and it will continue to do so. America’s best days lie ahead.”

The balance of Charan’s Leadership in the Era of Economic Uncertainty is organized around the actions, skills and decisions required for the major functions in most organizations, many of which build on the concepts already outlined.

Despite my swearing off (or maybe weaning off) of gloomy news programs, I did catch a recent NPR report (click here to listen) on the Arizona Diamondbacks which illustrated the success organizations can achieve in implementing Charan’s approaches (although as far as I know, Charan and the Diamondbacks are not in contact!) The Diamondbacks have lowered their cash breakeven by implementing a player acquisition strategy that keeps them significantly under the salary cap.  They forgo marquis players with back-loaded ten-year contracts in the hundreds of millions in favor of talented but lesser known players. They are adjusting their products and services to suit the times—you can now bring your own food to the baseball park, or for $25 you can sit on the suite level and enjoy their All You Can Eat Buffet.   Their General Manager, Derrick Hall notes their philosophy is “One Fan at a Time”.  By maintaining this highly personalized approach to customer satisfaction, their season ticket sales remain strong.  Hall noted that they are working with their season ticket holders to define packages for next season that fit their reduced circumstances—such as partial or split season tickets—and keep them coming to the ball park.

I hope this post has inspired at least one or two new approaches or tweaks to your leadership that will make you more effective, and more confident, and your organization more successful during these most difficult days. I’d love to hear from you about what is working for you and what you are doing to survive. Please post your comments as a REPLY in the box below.

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A New Look Is Coming Your Way

We are currently revamping The Wunderlin Company website and blog to make the format and content more engaging for our readers. We will let you know when it is up and running and available for your perusal. In the meantime, you can still visit us at www.wunderlin.com. or contact Karen at kw@wunderlin.com.

Figure Out Your Current Crossroads

Sunday, December 14th, 2008

Seize the Day! (PART 3 of 6)

And in the end, it’s not the years in your life that count.
It’s the life in your years.

~Abraham Lincoln

While you may not be able to control the world, you can control how you respond to it. So wake up! Get going! Life is short and time is fleeting…Here’s our third suggestion for how to seize the day:

Figure out your current crossroads
Although not always apparent, we are always in a place of making choices and setting direction in our lives.  One effective response to the uncertainties of 2008 is to make your current crossroads explicit, to think clearly about your choices, and then make decisions consciously about where to direct your life.

Here’s an exercise that I often use with my coaching clients:
Take a blank sheet of paper and draw two intersecting roads on it.  Click here for an example.

Draw yourself in the crossroads.  Put a big thought bubble above you. In it, pose the focus question that describes your current crossroads in life.  For example, What do I really want to do with my career?, How can I conclude this chapter in my life? or How can I balance my work and outside work interests?

In one quadrant write about what is calling you; what draws your attention or energizes you. Your answers could range from very specific things, such as learning a new skill, to big dreams. In another quadrant, write about what is pressing; what is immediate, top of mind. Your answer should focus on the practical realities of your situation.  In the third quadrant write about who and what is involved. It should take into account your network of people and the relationships that affect your plans and decisions.  In the final quadrant, write about the possibilities. Imagine your best and brightest future.

Then return to your focus question.  Look for patterns and themes in your writing that will help you focus on the direction in which you need to move your life.

Note: Inspiration for this activity comes from The Personal Compass by The Grove Consultants.

George, can you step into my office for a minute?

Wednesday, September 3rd, 2008

Can we all agree on these two statements? 1) People with good information make good decisions.  2) We are all flawed — each and every one of us can improve our effectiveness technically and as leaders.

Here’s the catch: in order to improve, we need to receive candid and timely feedback about our performance.  And, to the point of this enews, we need to give candid and timely feedback to the people who work for us.

So, why don’t we do it? What’s YOUR excuse? Why don’t YOU give your people the constructive (and sometimes difficult) feedback they need to get better at their jobs? I don’t mean to single YOU out; I run into this issue with almost all my clients!  Without singling anyone out, this is an issue I encounter consistently.  guiltyI’m even guilty. A number of years ago, a TWC team member I hired to help me with a long and complicated project confronted me with this feedback: “Karen, I’m worried that if you ever had negative feedback to give me, I would just never hear from you again.” And he was correct! When members of my team didn’t perform to expectations, my tendency was just not to use them on the next project – or maybe ever again. Doug’s feedback was a turning point for me as a leader. I learned that the folks who work with me want to know what they can do to improve their results. As a result, I’m constantly working to provide constructive feedback to them.

I have my own theories about what keeps people from giving robust feedback, but was curious to see what other professionals had to say. I posted the following question to the online business community of LinkedIn:

Why do you think it is so hard for managers and leaders
to give their people the constructive (and sometimes difficult) feedback they need to get better at their jobs?

I heard an earful! My thanks to all who responded so eloquently. The majority of comments fell into one of the following six excuses (oops, I meant categories):

  • We don’t know how.
  • We wait too long.
  • We don’t want to be hurtful.
  • We lose focus on why feedback is important.
  • We are fearful.
  • We are not measured on it.

Here’s a slightly edited sample of the responses, categorized by excuse, along with ideas for overcoming them.

EXCUSE 1: We don’t know how.
“Managers do not have the skills and conversation structure for giving feedback.” – Tony Latimer, master executive coach, co-founder Horseplay Asia, training director at Asia Coach Institute, president ICF Singapore

Advice
Keep your feedback fact-based. “In order to be truly constructive, especially when it’s tough, the feedback must be as fact-based and as non-judgmental as possible. Numbers work best, and if you haven’t set measurable goals and tracked them effectively, you’re going to have a hard time giving fact-based numerical feedback.” – Tom O’Dea, owner, WSI Internet Marketing

Feedback is not about forms. A Fast Company article puts it this way: “Anyone who equates delivering feedback with filling out forms has lost the battle for smart appraisal before it’s begun.” Consultant Kelly Allen is quoted in the article saying: “If you use forms as the basis for meetings about performance you change only one thing – what might have been a natural, helpful conversation into an awkward, anxious inspection.”

Develop your skills as a coach. Today’s leaders need strong coaching skills if they are to aphoto by cateface3, www.flickr.comchieve the necessary business results and support their employees’ growth into tomorrow’s leaders. Consider taking a coaching workshop so that you will know how to give really good feedback to your employees.

EXCUSE 2: We wait too long.
“Some of the hesitation to give timely feedback can be attributed to the very nature of an “annual performance evaluation” exercise which encourages you to save up these constructive tidbits to make good use of the time set aside at the end of the year. Having been a part of very well-led and very poorly-led teams, an environment that fosters timely and constructive feedback is certainly a common trait among the good ones.” – T.J. Graven, VP, Director of Business Solutions and Technology at Brown-Forman Corporation

Advice
Don’t delay. Practice being intentional about providing feedback immediately or nearly immediately.  Start with one direct report, one instance, and try to formulate and deliver the feedback within 24 hours.  A coaching client I am working with now has found that, so far, the feedback she agonized over delivering is, in fact well-received.  She has learned that folks do want to know how they can get better results.

“A working relationship is like any kind of personal relationship. Open, timely and honest communication makes all the difference in the world.” – Jeff Unger, owner, Jeff Unger and Associates, Inc. and management consulting consultant

Okay, delay sometimes.  If you are providing feedback around an emotionally charged event, wait a day or two. “Sometimes you’re so emotional that it makes sense to wait,” advises Rick Maurer, author of Feedback Toolkit. “Let your gut be your guide.” And find an appropriate time and place. Don’t give important feedback,” advises Maurer, in the hallway.”

Create just-in-time feedback. The Fast Company article mentioned above challenges managers to build feedback into routine meetings and memos. The article encourages managers to learn to deliver feedback through email, voice mail, and short notes. “If we really want a just-in-time workforce,” argues business author Bruce Tulgan, “we have to create just-in-time feedback.”

EXCUSE 3: We don’t want to be hurtful. Or, put another way: it is nice to be nice.
“I believe it [reluctance to give feedback] primarily may be due to our society’s current emphasis on being “positive” and not doing anything to harm others’ self esteem.” – Philip Eschels, member at Greenebaum Doll & MacDonald

This is an excuse that resonates with me personally.  What if the feedback provided is injurious?  What if the receiver is angry?  Anecdotally, this is the most frequently voiced concern in coaching sessions with clients.

Advice
Being direct isn’t being mean. In fact, it is one of the kindest things you can do for your employees. State the positive outcome you want to see, being as descriptive as possible. Don’t forget to communicate that you are “on their side.”  And then, tell that person the news—your feedback in a direct AND caring fashion.

Make feedback more acceptable. A recent Harvard Business Review article, entitled “A Better Way to Deliver Bad News” notes that people tend to be more willing to accept feedback when they have the feeling that:

  • The person offering the feedback is reliable and has good intentions toward them.
  • The feedback development process is fair – that is, the person giving the feedback collects all relevant information; allows the subordinate to clarify and explain matters; considers the subordinate’s opinions; and applies consistent standards when delivering criticism.
  • The feedback communication process is fair – that is, the person offering feedback pays careful attention to the subordinate’s ideas; shows respect for the subordinate; and supports the subordinate despite their disagreements.

Partner for improvement. “Genuinely work with your employees to see how you might help them improve, either through your own actions, or training, or other resources in the organization.” – Heather Stagl, Owner and Leadership Coach at Enclaria Leadership

EXCUSE 4: We lose focus on why feedback is important.
“I believe that the person delivering the feedback has to ground themselves on why the feedback needs to be given: 1) to help the individual grow and 2) to be a good steward of the organization. When I have to deliver tough feedback, it helps me tremendously to remind myself that I am not doing the individual a favor if I withhold important, though difficult, feedback. I would also not be serving my employer properly if I don’t seek to improve the performance of the organization’s resources.” – Raul Pino, technology and strategy executive at CARE

Advice
It is your job to give feedback. Giving feedback to your employees is essential to grow and develop and to build successful organizations. With coaching clients, we frequently create a “coaching grid” that lists each direct report and one or two specific development needs for each person.  Keeping the grid foremost in their daily work then greatly increases leaders’ likelihood of taking advantage of their daily interactions with employees to focus on their improvement and deliver needed performance feedback.

EXCUSE 5:  We are fearful.
“For some, it may be fear of potential conflict, for others maybe fear of not being liked or fear of damaging a relationship that they value.” – Bo Carrington, senior consultant at The Hayes Group International

One reason I believe managers are reluctant to give hard, but constructive feedback, is fear – fear of how the feedback will be received by the employee (i.e., they might be mad, cry, etc.) and fear of how they, the manager, will be perceived. This fear often stems from a lack of practice in effective coaching.” – Lynette Green, interactive project manager at Brown-Forman Corporation

“Even managers and leaders want to be liked – at least most do. And difficult feedback doesn’t appear to go hand-in-hand with being liked. Ironically, well prepared and delivered feedback could be the most valuable contribution a manager can make to an employee’s development.” – Tom O’Dea

Advice
Make feedback an expected and routine part of your supervisory style. The more often you give feedback, the easier it becomes to do – and the easier it is for an employee to respond to. Remember employees are starving for feedback and recognition. They want to be challenged and they want to know how they are doing. If you regularly compliment accomplishments and identify problem areas with the intent to teach, rather than punish, feedback will become an expected and welcomed part of your style.

EXCUSE 6: We are not measured on it.
“I have worked within organizations where leaders were hesitant to give critical feedback because their performance was graded partially (but significantly) on how well their employees ‘liked’ them.” – Bo Carrington

“I believe the discussions fail to take place when a manager is not being appropriately measured and held accountable by his/her own manager. – David Metzger, sourcing at GE Consumer & Industrial

Advice
Measure your managers for how well they develop their employees. Along with metrics around hard business deliverables, managers should also be measured on soft deliverables: team morale, team member development and promotion, succession planning, conflict resolution. We focus on what we’re being measured on.” – David Metzger

So, think about it. What is your excuse? What is your feedback phobia? And what are you going to do about it? Please share your thoughts/action plans with us.


Many thanks to my connections on LinkedIn who provided important and helpful comments for this newsletter!

What is the Best Advice You Ever Got?

Friday, June 13th, 2008

Michael Bloomberg

Michael Bloomberg

What’s the best advice you ever got?

Mayor of New York City, founder of Bloomberg LP

“I can’t remember who told me this, but I certainly didn’t grow up knowing it, so I must have gotten this advice at Salomon Brothers in the 1970s. The advice was, first, always ask for the order, and second, when the customer says yes, stop talking…” Fortune Magazine, May 12, 2008

On a long flight recently, I was catching up on some reading. An article in Fortune’s May 12 issue got my attention: The Best Advice I Ever Got, featuring responses from 19 very successful people including Larry Page, the founder of Google, Tina Fey, Gen. David Petraeus, and Robert Iger, CEO of Disney. (Click on the article name to read all 19 pieces of advice.)

And it got me thinking about the best advice I had ever gotten…

From Rollie Tillman at University of North Carolina’s Business School
“Separate the decision of what to do from how to pay for it.”

So frequently in strategic planning sessions with clients or when making personal decisions, the tendency is to go immediately to the shortage of current resources. This sage advice from my professor has frequently helped facilitate first the conversation about “What is the right action to take here?; What do we really want?; What is our vision for our best future?” Then, armed with a compelling view of what we want, we can begin to think about how to achieve it, and how to pay for it.

From another business school professor
Professor Rader at the Darden School taught Rader’s Rules and they had a profound impact on my husband, David. He has often shared them with me and the one I have found most useful is: “Get the facts or the facts will get you.” Harold Geneen, CEO of ITT called this “shaking the facts”. He told the story of buying a tract of land in Canada because of the plentiful and high quality lumber. After purchasing the land, someone finally went to see the land… and learned that the trees were all very small and thin because of the short growing season, and were many many years from being harvested. A graphic example of the need to verify the facts!

So often a conversation or problem-solving session roams from opinion to opinion. Those who know me know I am not always right, and I am rarely in doubt! Life has taught me to look for the facts in a situation and to base my decisions on them. If ignored, the facts have this incredible way of showing up when my actions contradict them.

From my Aunt Alean
“Don’t expect anyone to take care of your financial needs except you.”

My aunt had a difficult life as a single parent in the 1960’s. She and my three cousins even had to come live in our three bedroom house for a time – and it already had seven people in it! Her determination to provide for her girls when life threw her some serious curve balls helped me see the value of being able to take care of oneself.

It was the same important lesson that Maria Shriver shares in her book: Ten Things I Wish I Had Known Before I Went Out in the World.This short book is based on a commencement speech she gave at the College of the Holy Cross. It is full of wisdom and insight for young folks beginning their careers. Now, how do we transmit that value to our children? It is a question that has real meaning as our children, Julie and Ed, become young adults.

So, what is the best advice you ever got? Please share it here by hitting the comment button… we’ll compile all the responses and share them later this summer!