he Wunderlin Company is an international network of professionals each uniquely qualified to address your specific projects needs.

Karen Wunderlin
Karen combines her experience as an operating executive with her knowledge of group processes assist her clients in identifying and implementing change. Karen has worked in Europe, Asia, and North America.

Her consulting experience includes a wide range of services including:

• Executive coaching
• Facilitation
• GE-style WorkOut
• Strategic planning
• Change management
• Leadership development
• Team development

Before leading The Wunderlin Company, Karen worked at GE for twelve years as a sales and marketing executive. She also facilitated GE's WorkOut process and managed a process improvement initiative that reduced new product development cycle time by 50 percent.

Karen received her bachelors degree and her Masters of Business Administration from the University of North Carolina at Chapel Hill.

Recent experiences include:

• Working with the leadership team of a wood product manufacturing firm and a financial services firm to define strategic plans including vision, values, mission and strategies for aggressive growth.
• Designing and implementing a leadership development process for the senior management of a transportation product manufacturer. The process includes coaching training and a 360 feedback process for the top 40 leaders in the company.
• Facilitating monthly meetings of a non-profit CEO leadership group.
• Coaching CEOs and other leaders in significant positions of responsibility.
• Designing and facilitating change processes for an airline customer service organization.
• Conducting facilitator training for WorkOut at an oil industry products and services company, and leading the initial WorkOut meetings from design to implementation

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Don Bolen
A 25 year training and development veteran, Don Bolen has established a track record for building continuous learning environments, innovation, and increasing productivity in learning design and development.

At Delta Air Lines, Don led corporate learning strategy, with responsibility for curriculum design, delivery of corporate courses, chairing the learning managers' council, enhancing eLearning delivery and implementing outsourcing initiatives. He led the selection and implementation of Delta's enterprise learning management system. Don was responsible for several organization development and re-engineering initiatives that delivered positive business impact and generated significant cost savings, earning recognition both in Training Magazine's "Training Top 100" and from the American Society for Training and Development.

His training and development background includes video services and computer graphics for the airline; media production and distance learning for a healthcare system; instructional design; classroom facilitation and award-winning video scriptwriting, producing and directing.

Don received his Bachelors Degree in History and his Masters in Journalism and Mass Communication from the University of Georgia.

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Reese Bourgeois
Reese has extensive experience helping business leaders become more effective both as leaders and within their business. He has leveraged his technical and business background to accelerate growth in both leadership skills and business sales.

His consulting experience includes a wide range of services including:

• Change management
• Collaborative problem solving
• Executive coaching
• Facilitation
• Leadership development
• Process consultation
• Lean manufacturing
• Strategy development
• Team development

Reese worked at GE for fifteen years in a variety of leadership positions and businesses. He worked in Major Appliances, Armament Systems, Aircraft Engines, and Power Systems. He worked in seven different locations within GE – from small manufacturing facilities to business headquarters. His experiences ranged from Manufacturing Operations management to Sourcing and Quality leadership positions. His last stint at GE included the development and implementation of an internal consulting team to implement Lean Manufacturing at key suppliers.

Reese received his bachelors degree in industrial engineering from Louisiana State University and his Masters of Business Administration from the University of Florida.

Recent experiences include:

• Leading a team to reduce the cycle time of a leading oil and gas power equipment supplier's order to remit cycle time by 40%.
• Leading a team to completely overhaul the sales practices of a leading chemical provider in a manner that aligned the resources allocated to customers with the profit percentages that those customers provided.
• Leading a team in one of the top three cellular phone manufacturers to reduce their twice annual financial planning process from 16 weeks to 20 working days.
• Coaching the sourcing VP and the Engineering VP from the point of consideration of dismissal to becoming respected and valued leaders within their power generation equipment manufacturing company.

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Laura Butcher
As an organization consultant, trainer, and facilitator, Laura helps businesses unlock the teamwork, creativity, and knowledge of their workforce to obtain superior performance. Laura combines strong business acumen with expertise in group process design and facilitation to serve organizations as they plan strategy, confront problems, and manage change.

Laura moved into consulting after almost 15 years of corporate experience in the human resources field. While at General Electric, she was instrumental on the divisional and corporate level in the design and implementation of the transformational Work-Out process. At Bank of America, Laura led teams in the implementation of complex corporate change initiatives following the NationsBank merger. She recently returned from a two year assignment with Delta Air Lines in London, where she led significant business restructuring initiatives across Europe and supported the development of cross-cultural business teams.

She brings a broad background of experience working with clients in sales, service, operations, and staff organizations in the U.S. as well as countries throughout Asia and Europe.

Laura received her bachelors degree in economics from the University of North Carolina at Chapel Hill and her Masters in Business Administration from Vanderbilt University.

Recent experiences include:

• Developing and implementing the change management process for an employee benefits consolidation affecting 170,000 employees worldwide.
• Leading a shared services start up resulting in $5.0 million savings annually.
• Facilitating a 12 person executive team through decision making related to a 7,000 employee reduction-in-force.
• Designing and facilitating a leadership assimilation program for the COO of a $16 billion business.

Judy Futch
Judy Futch provides facilitative leadership to organizations and communities by guiding change processes, building collaborations and developing strategies for productive futures. She provides leadership and conflict coaching for executives. She custom designs interventions to develop organization capacity-building, full participation, and honest dialogue and is known for her versatility and innovation.

Her experience spans working with organizations and teams in the corporate, government, education, healthcare and not-for-profit sector. She has consulted with mature organizations on issues of merger, reform, service delivery improvement, staff retention and recruitment. She as also worked with early-stage organizations, identifying stakeholder interests, clarifying vision, mission, goals and leadership.

She is certified as a mediator in North Carolina, is on the adjunct faculty of the Center for Creative Leadership, and incorporates the use of appreciative inquiry into her work, helping leaders and their colleagues build on the productive aspects of their organizations.

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Debbie Galloway
Debbie has worked with numerous organizations providing communications consulting, change initiative consulting, training, and facilitation services.

Among Debbie?s strengths are her ability to help her clients identify troublesome issues, design solutions that work and implement strategies based on strong communications programs.

In particular, Debbie helps her clients:

See the big picture:

• strategic marketing planning
• corporate identity development
• mission, vision and values discernment
• group facilitation

Develop creative communications:

• logo development/identity packages
• web sites
• capability brochures
• newsletters
• advertising
• training materials
• presentations

Implement solutions that make sense:

• dynamic graphic design
• streamlined print production
• unique specialty items
• attention-getting packaging

Prior to forming her own consulting firm in 1989, she worked for two financial service organizations in various communications/marketing functions.

Debbie holds a bachelor?s degree in communications from the University of Kentucky. She is certified as an accredited public relations professional (APR) and as a team facilitator.

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David Halperin
David has extensive experience in business development and innovation. Prior to his consulting work he successful developed and operated several business ventures. As a consultant his activities involve helping major organizations speed up problem solving and decision making. David brings the GE WorkOut method and Change Management learning's to organizations looking for reliable process improvement practices. He also develops and delivers team and leader enhancement programs including; team development, stress management, new leader assimilation, strategic visioning and non-profit board/executive alignment. David also serves as an coach to managers and executives for many of his client organizations.

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Dick Kelbaugh
Dick has extensive experience in problem solving, business planning, employee involvement, and statistical analysis. He is a Certified Six Sigma Master Black Belt and an American Society for Quality Certified Quality Engineer.

During his 24-year career at General Electric, he held key positions to develop business improvement programs and deliver long-term results from these programs. Dick began his GE career in manufacturing, where as Manager of Fabrication he first used operational data and computer based systems to manage his work force. When he moved to GE’s Quality Assurance organization, he began facilitation of Quality Circles within a GEA plant and later coordinated the Quality Circles program for all of GEA. Dick used the experiences from Quality Circles to help GE suppliers better utilize their workforce and structured problem solving methodologies to improve production quality. Dick was one of GE Appliances’ WorkOut facilitators and he extended the WorkOut process to doing business process mapping. Dick wrote a curriculum for Business Process Improvement and taught this curriculum in GE Appliances Appliance Park University.

In 1995 Dick was selected as a Master Black Belt for GE Appliances, and in that role, he was one of the team that developed the GE Appliances Six Sigma Black Belt curriculum. Over the past five years, Dick has trained over 3,400 GE Appliances employees, customers, and suppliers in the Six Sigma process and tools. He has mentored over 1,000 GE Appliances students in Six Sigma project work and helped initiate Six Sigma at GEA’s Bloomington Plant.

Dick has a bachelors degree in industrial management from Purdue University and a Masters of Business Administration from Roosevelt University.

Dick brings consulting experience in the following services:

• Six Sigma Opportunity Analysis
• Hoshin Planning Facilitation
• Employee Involvement Program Implementation
• Business Team Problem Solving
• Process Mapping Facilitation
• Lean Manufacturing Facilitation
• Six Sigma Implementation
• Six Sigma Mentoring
• Six Sigma Training
• Black Belt Certification Curricula
  

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Bill Kline
Bill has over 20 years of experience in training and development and human resources management with such companies as General Electric, Sandy Corporation, the International Training & Education Company, and Delta Air Lines, Inc.

After several years working in the field of education, Bill began his business career with the International Training & Education Company where he worked on training projects in the Middle East. As a consultant with Sandy Corporation, Bill contributed to organization development, quality, and training interventions for companies such as General Motors and Ford. He created the first corporate university in General Electric, called Appliance Park University and the GEA Leadership Center, designed and delivered the GE Work-Out process and change management tools, and established global human resource systems for Asian and European regions for GE Appliances. As the Senior Human Resource Manager for the Engineering organization at GE Aircraft Engines, he led the Six Sigma Engineering leadership program, established a dual track Engineering Career Development system, and facilitated the development of engineering best practices, including a new product introduction system.

In 1999, Bill joined Delta Air Lines as Vice President and Chief Learning Officer where he built a world class learning organization which resulted in Delta being recognized in 2003 by the American Society for Training and Development (ASTD) as the "number one" Fortune 500 Company for training and development "Best" award winner. He established comprehensive HR processes and tools including performance management, succession planning, leadership 360, an e-Learning platform and a business-wide project management system, product development process, and change management model.

Bill attended the University of Virginia where he majored in art, received a B.S. in education from Temple University, and graduated with an M.A. in adult education and completed course work for a Ph.D. in industrial and technical education from the University of Connecticut.

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Don Lang
Don works with organizations to help them increase their effectiveness in selecting, developing and advancing leadership talent. He leverages a diverse background that spans human resources management, line operations management in healthcare services, account management, as well as P&L responsibility, to bring practical solutions that fit the context, culture, leadership approach, and resources of the organization.

Don's consulting experience includes:

• Assessments for staffing key jobs, profiling talent in newly acquired businesses, for executive development and for succession planning
• Organizational assessment/reviews
• Leadership/high potential leader development/training
• Executive coaching
• Staffing/recruiting process design and support
• Assessment interview and coaching skills training

He has over 15 years experience coaching professionals and executives from a variety of fields and industries in pivotal career situations including: assimilating quickly into a new leadership role, working through strengths and development needs in a current role as well as for future growth, and managing personal and organizational transitions. Don has coached hundreds of line managers, executives, and human resources professionals in North and South America, Europe and Africa in developing assessment skills for selecting and developing top talent.

Don's prior roles include human resources management assignments in Fortune 500 information management and financial services firms at both the corporate and field levels. Later, Don held several line operations management roles in health care services including customer service, medical review, and claims administration. He also was Director of Healthcare Systems for a systems solutions firm where he worked with channel vendors and medical staffs on electronic data transfer solutions. He then became a Principal in Mainstream Access, Inc., a global consulting firm focusing on talent assessment and development. More recently he served as a Managing Director in the Human Capital Consulting Group of Spherion Corporation, a global outsourcing and consulting firm.

Don holds an MBA from Georgia State University and a Bachelors Degree in Economics from Lafayette College. He is an adjunct instructor of Talent Acquisition, Development and Retention for the Executive MBA Program at Coles College of Business, Kennesaw State University, where he is also a member of the Advisory Board for Executive Programs.

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Scott McGovern
Scott is an educational and management consultant with twenty years experience as a teacher, trainer, and program manager.

His consulting practices include:

• Team development
• Executive and management coaching
• Supervisory and management training
• Leadership development
  
• Strategic planning and visioning
• Cross-cultural training
• Organizational change consultation
• Facilitation
• Myers-Briggs Type Indicator training
• Process consultation
  

Scott's work with corporate clients includes delivering management development programs, helping to create high performing teams, and facilitating organizational change efforts. In this context he has conducted ?Work-Out? sessions, General Electric's implementation of its large scale organizational change strategy, and has worked with other organizations in initiating similar efforts.

Scott serves as a trainer and program manager for several team skills training programs for global financial institutions, and is a lead consultant for developing senior level project teams at Citibank. He has facilitated visioning and strategic planning sessions with non-profit boards and has conducted teambuilding and management training for their staff members and volunteers. Scott has also worked with both administration and faculty in the public schools, coaching leadership skills and developing effective teaching teams.

Working extensively for Outward Bound in the USA and abroad, Scott has instructed management programs for OB at the Hong Kong, Lesotho, North Carolina, and Hurricane Island schools. In Hong Kong his work focused on helping clients understand the cultural differences behind divergent management styles, and in Lesotho he assisted groups from South Africa dealing with inter-racial conflict. Currently approximately 60% of his client groups are multinational.

Scott has a B.A. from Dartmouth College, an M.Ed. from Harvard University, and is a certified trainer of the Myers-Briggs Type Indicator. Combining his strengths as an educator with his experience in management training, he has worked with participants in business school Executive Development and MBA programs at Columbia, Babson College, Boston University, Dartmouth, University of Virginia, and Indiana University.

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Kathleen McSweeney
Kathy has worked with leaders for over 20 years to address problems/opportunities and the system in which issues occur. At L.L. Bean, Inc. and at Crestar Bank she served as internal consultant to senior and middle managers. She was Manager of Training & Development for Central Fidelity Bank, now Wachovia Bank, and Director of Organization Development for Owens & Minor, Inc.

Her consulting experience has focused on:

• Leadership development
• Team effectiveness
• Customer satisfaction
• Strategic thinking
• Change management
• Program design
• Facilitator training

As senior consultant at L.L. Bean, Kathy co-designed and facilitated a leadership development process involving all managers, resulting in organization policy innovations and more cohesive leadership thinking. At Crestar Bank, she led crossfunctional task forces, producing improvements in customer service and retail banking sales. She created a leadership and team development department for Owens & Minor, Inc., a national medical supply distributor.

Creative collaboration and leadership coaching are the basis of Kathy's current work. She has established the Creative Center in Richmond, Virginia, where she works with individuals and groups to enrich personal and professional lives through creative processes. An example is the Leadership Renewal retreat, a group setting in which individuals identify how to restore vitality to their leadership roles.

Kathy earned a master's degree in counseling from Virginia Commonwealth University and a B.A. in English from the College of Notre Dame of Maryland. She has studied with leading thinkers such as Peter Senge, Virginia Satir, and Chris Argyris.

Selected by Dr. Jane H. Hopkins, consultant to Vice President Al Gore, she co-designed the proposal for the first U.S. Cabinet teambuilding retreat, held in 1993. Clients such as Continental Health Promotion, Business Loan Center, and Medical College of Virginia Department of Genetics develop greater capacity to collaborate, to focus creatively on clear and compelling goals, and to involve others in generating solutions.

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Carol Schifman
Carol has worked with organizations for over 25 years providing Constructive Organizational Change and Change agent guidance. She has worked extensively with medium to large global companies, focusing her practice on linking organizational Change with performance improvement - both company and people. Among a number of achievements, Carol has designed and delivered competency-based leadership programs, provided quality team development sessions, conducted organizational assessments and helped organizations institute process improvement and culture change, with extensive experience in the G.E. WorkOut method.

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Doug Silsbee
Doug has had 20 years experience as a catalyst for change in teams and individuals; the last 13 years as an entrepreneur. A former uranium geologist with Phelps Dodge, Doug worked at North Carolina Outward Bound School for 10 years. His responsibilities included cross-cultural and international programs that took him frequently to South America and Mexico. He served as Director for Corporate Programs, where his leadership was instrumental in the development of a nationally recognized training program for executives.

Since 1986, Doug has provided consultation, training, and tools for change to a wide variety of organizations. His work integrates a strong results focus with participative system transformation strategies. The creation of productive, committed work environments is a primary goal.

A Spanish speaker, Doug has had an on-going consulting involvement in Central America with industry, government, and development organizations. He was primarily responsible for the development of a pioneering experience-based executive training program at the Central American Institute of Business Administration in Costa Rica, where he served as Visiting Faculty.

Examples of recent work include:

• Consultant with high-participation process redesign initiatives at General Electric, National Steel, and Bank One.
• Lead consultant to cultural change initiative at American Red Cross.
• Executive coach and consultant to President and Cabinet of Nicaragua. Initiative resulted in re-organization of cabinet and training of 24 internal facilitators to support collaborative decision-making and decentralization of authority.
• Developer of experienced based training in rapid product development and project management for Otis Elevator .
• Training designer and consultant in team development, facilitative leadership skills, diversity management, meeting facilitation, work design, and effective "virtual teams."

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Ann Walthall
Ann Walthall combines her experience as an operating executive with her knowledge of information technology, process design, and project management to help clients align operational resources with business strategy.

Ann has a track record in leading small teams, as well as large organizations, in start-up, high growth, and turnaround environments. She works with clients to develop executable plans allowing them to bridge the gap between business strategy and implementation by specializing in:

• Information technology strategic planning
• Implementation of I/T and operational initiatives
• Process design and reengineering
• Assessment and acquisition of operational and I/T skills
• Cross-functional team management and project management

Using these capabilities, Ann has effected positive change within and across functional disciplines, including:

• Customer service/relationship management
• Call center operations/telemarketing
• Engineering/product development
• Purchasing/inventory management
• Product administration
• Human resources/internal communication
• Field installation and service

Ann's experience spans a variety of industries, such as insurance, banking, investments, software services, Internet services, manufacturing, and non-profit organizations.

Before starting her consulting practice, Ann worked as the senior vice president of operations for Darwin Networks, an Internet start-up company. Previously, she was also the vice president of engineering and operations for Appriss, a technology services company; and the CIO and chief administration officer at Providian Capital Management, a $16 billion division of Providian Corporation.

Ann received an interdisciplinary bachelors degree in computer science and business from the University of North Carolina at Chapel Hill and a Masters in Business Administration from Bellarmine College. She is an adjunct professor in the College of Business at the University of Louisville.

Recent experiences include:

• Developing an information technology strategy and staffing plan for an electronic payment processing company to enable business strategies for growth and expansion into new markets.
• Providing an evaluation of I/T strategy and leadership for the CEO of a $100+ billion investment division and assisting in the recruiting of an I/T executive.
• Leading the process redesign initiative for a fast-growing workers' compensation insurance provider and planning for I/T changes to coincide with improved operational processes.
• Assessing I/T and operational processes at a custom manufacturing company; providing the CEO with recommended strategies for aligning people, process, and technology with business goals.
• Performing an I/T skills evaluation to determine capabilities needed for expansion of a national non-profit organization.
• Intervening on a critical software project for an educational organization and developing a plan with the vendor and internal staff for successful completion.
• Building the operations team of an Internet start-up company including organizing the customer call center, network operations center, field operations, customer installation, and equipment logistics functions.
• Integrating operations and engineering functions within a software services company into cross-functional teams focused on client service.
• Leading the definition of the standard product version of a software services firm to allow both customizable and efficient client services.
• Coordinating the organizational merger of a financial services corporation into three divisions of the acquiring corporation facilitating decisions among six divisional executives across both companies.
• Testing and prototyping a direct marketing channel for financial products using database marketing and telemarketing approaches.
• Reorganizing and relocating an insurance customer call center and product administration department from Philadelphia to Louisville.

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Debra Walton
Debra Walton is a veteran with a significant and successful career which began to focus in 1983 on organization development and design with Corning Incorporated. She has recently led the Organization and Leadership Development initiatives at Brown Forman. In between she has impacted individuals, teams and organizations at General Motors, AlliedSignal and several nonprofit boards of directors. Her focus is maximizing the knowledge, skills and abilities of every person especially in the context of cultural and gender Diversity.

Debra is a Strategic Organization Development Coach with significant accomplishments in sales, marketing, manufacturing, and the not for profit sector. She possesses international and domestic experience in labor relations, Total Quality Management, senior leadership development, training at all levels, succession planning, team design and facilitation. A consummate and continuous learner, Debra is a life coach with the gifts of considerable intuition, leadership, administration, connecting and caring.

She received her bachelors degree from Wayne State University in Detroit, MI; her Master's in O.D. from American University in Washington DC and has completed her O.D. doctoral coursework at Fielding Institute in Santa Barbara CA.

Debra's recent accomplishments include:

• Developing, implementing and continually improving the Performance Partnership Process at Brown Forman Corporation with a strong team of individuals who facilitate ongoing the development of job expectations, development plans, career goals and the identification of high potential employees to ensure thorough succession planning.
• Developing and facilitating both non-profit and for-profit board and leadership retreats/advances, intended to build more cohesive and focused teams.
• Coaching for leaders and their organizations.
• Leading or facilitating several workshops for small groups within the context of larger conferences.

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